Terms of Sales

LEGAL NOTICES

SOHA COLLECTION
Single-member Simplified Joint-Stock Company
Capital of 1 Euro
Head office: 8 rue Frida Kahlo 93400 Saint Ouen sur Seine

The site is hosted by: Shopify
151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8.

  • Intra-community VAT number: FR68930066121
  • RCS: 930 066 121 RCS Bobigny
    SIRET: 93006612100011
  • Share capital: 1 euro
  • Contact: contact@soha-collection.com

CNIL declaration:
In accordance with the French Data Protection Act of 6 January 1978, as amended, and the General Data Protection Regulation No. 2016/679 of 27 April 2016, you have the right to access, rectify, transfer, and erase your personal data, or to limit its processing. You can exercise these rights by contacting contact@soha-collection.com

Intellectual property:
The content of this site is the property of Soha and is protected by French and international intellectual property laws. Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

Hyperlinks:
Hypertext links on the site directing users to other websites do not engage Soha's responsibility for the content of these sites.

 

GENERAL CONDITIONS OF SALE SOHA SAS

DEFINITIONS

Article: fashion product offered for sale on the Site.

Customer: non-commercial natural person placing the Order and holding full legal capacity.

Order: commitment to purchase all of the Items selected by the Customer via the Site's e-commerce service.

SOHA SAS: Simplified joint-stock company, with capital of €1, registered in the Bobigny trade and companies register under number 930 066 121, whose registered office is located at 8 rue Frida Kahlo, 93400 Saint-Ouen-sur-Seine.

Site: website published by SOHA SAS and accessible at the address www.soha-collection.com .

APPLICATION OF THE GENERAL CONDITIONS OF SALE

These general terms and conditions of sale (the “GTC”) apply exclusively, without restriction or reservation, to any Order for an Article placed via the Site by any Customer with SOHA SAS.

Given possible changes to the Site and regulations, SOHA SAS reserves the right to modify the General Terms and Conditions at any time. The new General Terms and Conditions will, where applicable, be made available to the Customer by online modification. The general terms and conditions of sale applicable to all sales are those appearing on the Site at the time the Order is placed.

Any Order on the Site is conditional upon the Customer consulting and accepting the General Terms and Conditions and the applicable prices without reservation.

Validation of an Order following the order procedure offered on the Site constitutes acceptance of the General Terms and Conditions and associated costs.

These T&Cs prevail over any other document.

CREATING A CUSTOMER ACCOUNT (RECOMMENDED)

Creating a customer account is recommended to easily track orders and returns. To place an Order on the Site, the Customer may first create an account containing the Customer's identification data (the "Account").

The creation of an Account is reserved for non-commercial individuals, aged at least 18 years and with full legal capacity.

The Client's registration on the Site is validated by SOHA SAS after verification of the standard form completed by the Client.

When creating their Account, the Customer enters the data that allows their identification under their full responsibility, control and direction, and undertakes to provide complete, accurate and up-to-date information, and not to usurp the identity of a third party, nor to hide or modify their age. The Customer is required to always update their personal information. In the event of an error in the wording of the recipient's contact details, SOHA SAS cannot be held responsible for the impossibility of delivering Items.

When creating their Account, the Customer chooses their username (email address) and password. If the chosen username has already been assigned, the system will prompt them to choose another one.

The username and password are personal and confidential. The Customer is solely responsible for them.

The Customer undertakes to keep his password secret and not to disclose it under any circumstances and for any reason whatsoever.

In the event of suspicion of the use of the username and password by a third party, the Customer must immediately alert SOHA SAS with a view to changing his password and/or choosing to close his Account.

SOHA SAS reserves the right to close any Account and consequently refuse any sale to a Customer in the following cases:

Failure to pay one or more previous Orders;

Abusive, unfair or fraudulent use of the Order service offered on the Site or non-compliance with any of the Customer's obligations defined in the General Terms and Conditions;

Previous orders clearly validated by a professional seller Customer.

In this case, SOHA SAS sends an e-mail to the Client concerned at the address provided by the latter when creating their Account, informing them of the deactivation of their username and password and the closure of their Account.

In general, the Customer is informed that his account may be closed following the first request from the Customer sent by email to SOHA SAS at the following address: contact@soha-collection.com

ITEMS

The Items offered for sale are those which appear on the Site on the day the Customer consults the Site, within the limits of available stocks.

SOHA SAS reserves the right to withdraw from sale, at any time, any Item present on the Site and/or to replace or modify any information associated with the Items appearing on this Site.

Information regarding the availability of Items is automatically updated in real time. However, an error in the update, whatever its origin, does not engage the responsibility of SOHA SAS. As such, SOHA SAS cannot be held responsible for the cancellation of an Order for an Item due to stock exhaustion. In the event that an Item is unavailable, after placing an Order, the Customer will be informed by email, and their order will then be automatically cancelled.

The characteristics of the Items sold on the Site (photographs, graphics, descriptions of the Items, etc.) may vary over time. Only the characteristics of the Item displayed at the time of the Order must be taken into account by the Customer. In the event of errors or omissions relating to the description of an Item, the liability of SOHA SAS is limited to the reimbursement of the reasonable costs of returning the Item incurred by the Customer.

It is possible that the Customer may receive, following an Order, an item previously returned by another person. It is specified that SOHA SAS only accepts the return of new, unworn and unwashed Items, these conditions being checked before the returned Items are put back into stock.

ORDERS

Ordering on the Site is subject to compliance with the procedure set up on the Site, which includes successive steps leading to validation of the Order. It implies an obligation to pay.

The Customer who places the Order declares to be the natural person who opened the Account associated with the Order.

The Customer may select as many Items as they wish to be added to the shopping cart (the "Shopping Cart"). As the sale of Items on the Site is exclusively reserved for retail sales and to individuals, no Order may be placed by professional sellers, alone or in groups, regardless of the method of marketing their products (online marketplaces, shopping malls, intermediaries, physical stores in particular). The Customer therefore acknowledges and accepts that the Items may only be purchased in quantities corresponding to the average needs of a consumer, both with regard to the number of Items ordered in a single Order and the number of individual Orders respecting the usual quantity of an average consumer placed for the same product. SOHA SAS reserves the right to refuse an Order clearly validated by a professional seller.

The Shopping Cart summarizes the Items chosen by the Customer as well as the prices and fees associated with them. The Customer may freely modify the Shopping Cart before confirming their Order.

Validation of the Order by the Customer constitutes confirmation of the Customer's acceptance of the General Terms and Conditions, the Items purchased, their price and the associated costs.

After validation of the payment, SOHA SAS sends the Customer an email confirming their Order.

Any Order is subject to prior acceptance by SOHA SAS and is only definitively confirmed after the Customer has received an email confirming the shipment of the Item(s). The Customer formally accepts the use of email for confirmation by SOHA SAS of the contents of his Order.

The Customer may obtain the invoice relating to any Order by sending an e-mail specifying the number of the Order concerned to sav@soha-collection.com

If the Customer does not receive any email following their Order, they should contact SOHA SAS customer service using the methods described below in the “Return and Refund” section of the General Terms and Conditions.

SOHA SAS cannot be held responsible in any way in the event of an input error or transmission of an input error preventing the delivery of the confirmation email and/or the Articles.

For any questions relating to the tracking of an Order, the Customer must consult their Account on the Site or contact customer service following the procedures described below in the “Return and Refund” article of the General Terms and Conditions.

SOHA SAS reserves the right to remove any Item displayed on the Site at any time and to replace or modify any content or information contained therein. Despite SOHA SAS's best efforts to meet its customers' expectations, it may be required to refuse to process an order after having sent the Customer the confirmation email summarizing the Order.

SOHA SAS shall not be held liable to the Customer or any third party for the decision to remove an Item from the Site, or for the decision to replace or modify any content or information appearing on this Site, or for the refusal to process an Order after sending the confirmation email summarizing the Order.

PRICE

The prices of the Articles are indicated on the Site in Euro, including value added tax (“VAT”), but excluding:

  • customs fees and other taxes, which must be paid by the Customer directly to the carrier;
  • shipping costs, the amount of which is specified before validation of the Order on the Site in the “Deliveries and returns” section; and
  • additional costs related to possible costs of converting a foreign currency, depending on the payment method chosen by the Customer.

Prices take into account any reductions applicable on the day of the Order.

Any new taxes or contributions, particularly environmental ones, may be reflected in the sale price of the Items.

SOHA SAS reserves the right to modify the prices of the Items at any time, the Items being invoiced on the basis of the rates in effect at the time of validation of each Order, subject to availability.

The price of the Items invoiced to the Customer is the price indicated in the Order confirmation sent to the Customer by email.

PAYMENT TERMS

The Articles are payable in cash upon effective Order.

Payment for Items is made by credit card (CB, Visa, MasterCard, American Express) via the secure online payment platform Shopify Payment.

The Customer expressly acknowledges that the communication of his/her bank card number to SOHA SAS constitutes authorization to debit his/her Account up to the price of the Items as indicated during the confirmation of the Order. If applicable, a notification of cancellation of the Order for non-payment is sent to the Customer by SOHA SAS to the email address provided by the Customer when registering on the Site.

The data recorded and stored by SOHA SAS constitutes proof of the Order and all past sales. Shopify payment constitutes proof of any financial transaction between the Customer and SOHA SAS.

DELIVERY

Delivery means the transfer to the Customer of physical possession of the Item(s) (the “Delivery”). The risk of loss or damage to the Item(s) is transferred to the Customer at the time of Delivery.

Delivery Methods

When confirming their Order, the Customer is offered several Delivery options, namely:

  • Home delivery by Colissimo services.
  • Delivery to a relay point via Mondial Relay.
  • International delivery by Chronopost

Delivery costs

The Delivery costs applicable to the Order are determined based on the location and method of delivery chosen by the Customer when confirming their Order. These Delivery costs are mentioned at the time of the Order.

Delivery times

Delivery times are provided for informational purposes only and may vary. Packages are generally shipped within 48 hours. Here are the estimated delivery times once the package is picked up by the carrier:

  • Delivery via Mondial Relay: 3 working days following collection.
  • Delivery via Colissimo: 2 working days following collection.

SOHA SAS delivers Orders within the timeframes mentioned at the time of the Order, and at the latest thirty days after validation of the Order.

SOHA SAS cannot be held responsible for any delay in delivery that is not its fault or justified by a Force Majeure Event (as defined below). In the event that the Delivery time is exceeded, the Customer may write to sav@soha-collection.com to request the status of the Delivery and agree on a reasonable additional Delivery time.

If the Customer has not received his Order at the end of this new reasonable delivery period, he may cancel the sale by writing to sav@soha-collection.com and obtain within a maximum period of 14 (fourteen) days the reimbursement of all sums paid on the occasion of the Order, via the means of payment used at the time of the Order. If the Order had already been shipped at the time of cancellation of the sale, the Customer must return it to SOHA SAS for reimbursement.

To do this, the Customer writes to sav@soha-collection.com upon receipt of their order, specifying their first name, last name, and order number to obtain a prepaid return label. The Items must be returned in their original packaging, new, unworn, unwashed, and with the labels intact and attached. SOHA SAS cannot be held responsible for any harmful consequences resulting from a delay in delivery. Only the reimbursement of the amounts paid at the time of the Order by SOHA SAS is possible, to the exclusion of any other form of compensation.

RETURNS AND REFUNDS

Any non-professional consumer has a right of withdrawal, without having to provide reasons or pay penalties.

The Customer has a period of 14 (fourteen) calendar days from the day after Delivery to indicate that he wishes to exercise his right of withdrawal. Beyond the said period of 14 (fourteen) days, the sale is firm and final and no returns are possible.

If this 14-day period expires on a Saturday, Sunday, or a public holiday, it is extended until the next working day. For example, if the goods are received on January 10, the withdrawal period runs from January 11 to 24 inclusive. Therefore, withdrawal is no longer possible from the 25th. If the 24th falls on a Saturday, the period runs until Monday, the 26th.

Sale items, unique pieces, and custom-made pieces are excluded from the return policy.

Return Request Process

To initiate a return request, the customer must

  1. Log in to your account on the website or enter the address used during the purchase if no account has been created.
  2. A code will be sent to the customer to access their account and orders. From their account, they will have access to the item(s) they wish to return. They can then click "Request Return" to begin the process.
  3. Once the return request is submitted and approved, a return label will be sent to the customer.

Return Terms and Conditions

It is the Customer's responsibility to ship the Items no later than 14 days after receipt of the order, the delivery date being the date of delivery. The Item(s) must be returned in their original packaging, new and unworn, unwashed and with the tags intact and attached. Return shipping costs are the responsibility of the Customer. Reimbursement is provided that SOHA SAS has been able to recover the Items initially delivered.

Refunds are issued in euros. Any additional costs related to foreign currency conversion are the responsibility of the customer. This return and refund procedure excludes any exchanges.

Compliance control

Before initiating a refund, we perform a conformity check on returned items. Products must be returned in their original, unused condition, in perfect condition, intact, complete (original packaging, accessories, etc.), clean, and in a condition suitable for sale.

We reserve the right not to accept any return of product showing signs of wear, or having been used or modified from its original condition in any way.

LEGAL GUARANTEES

Item not conforming to the Order or presenting an apparent defect

Any apparent defect in an item must be reported to sav@soha-collection.com. Any claim must include a detailed description of the defect. Otherwise, no claim will be accepted, and no returns or exchanges will be possible.

The Item must be returned in its original packaging, new and unworn, unwashed and with the labels intact and attached, with the references of the initial Order and a copy of the complaint to the head office of SOHA SAS, after sending an e-mail reporting the apparent defect in the Item referred to above.

Cases of apparent defects will result, depending on the content of the Customer's complaint, in either the establishment of a credit note for the Customer, or the replacement of the Item, or a full refund to the Customer within 14 (fourteen) days. In the event of non-compliance with the return procedure, no exchange, refund or credit note is possible.

In addition, SOHA SAS guarantees consumers against defects in conformity (articles L. 217-4 et seq. of the Consumer Code) and hidden defects (articles 1641 et seq. of the Civil Code) for the Items on sale on the Site under the following conditions:

Non-compliance

The Client:

  • benefits from a period of two (2) months from delivery of the Article to act in the event of non-conformity of the Article;
  • is exempt from providing proof of the existence of the lack of conformity of the goods during the two (2) weeks months following delivery of the Article; and
  • may choose between repair or replacement of the Article, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code.
  • If the repair and replacement of the goods are impossible, and in particular if the Item is no longer available in stock at the time the Customer asserts the non-conformity of the Item, the buyer may return the goods and have the price refunded or keep the goods and have part of the price refunded.

Hidden defects

The Customer may implement the legal guarantee for hidden defects in the item sold, within the meaning of Articles 1641 et seq. of the Civil Code, in the event that a hidden defect, prior to the sale and inherent in the Item sold, makes this Item unfit for its use or reduces this use so much that the Customer would not have acquired it, or would only have paid a lower price for it, if he had known about it.

A hidden defect must be a defect that a thing, even if used, should not have. Thus, the guarantee for hidden defects cannot be retained when the defect is only the result of normal wear and tear of the thing or its prolonged use or when the defect comes from improper use of the thing.

The legal guarantee against hidden defects allows the Customer, within 2 (two) years from the discovery of the defect, either to keep the Item and request a price reduction, or to return the Item and request a refund of the price paid, in accordance with article 1644 of the Civil Code.

RESPONSIBILITY

Hypertext links established towards other sites from the site www.sohacollection.com cannot, under any circumstances, engage the responsibility of the publication director.

SOHA SAS is only liable for any direct and foreseeable damage at the time of use of the Site or the conclusion of the sales contract with the Customer, excluding any indirect damage.

SOHA SAS's liability with regard to any Item purchased on the Site is strictly limited to the purchase price of the latter.

SOHA SAS will not be liable under any circumstances for the following losses, regardless of their origin:

  • loss of income or sales;
  • operating loss;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • data loss;
  • loss of working or management time;
  • damage to image;
  • loss of opportunity, and in particular of ordering an Article;
  • moral prejudice.

SOHA SAS reserves the right to modify the information contained in this Site at any time and without notice.

SOHA SAS undertakes to describe the Items sold on the Site as accurately as possible and to ensure that the information published on the Site is kept up to date as best as possible. However, SOHA SAS cannot guarantee the accuracy, precision, or completeness of the information made available to Customers on the Site.

In the event of non-substantial differences between the presentation photos of the Articles on the Site, texts and illustrations and the Articles ordered, SOHA SAS shall not be held liable.

The documents, descriptions and information relating to the Articles appearing on the Site are not covered by any guarantee, express or implied, except for guarantees provided by law.

SOHA SAS provides no warranty regarding any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair any functionality of a computer or impair the proper functioning of the computer, including any transmission resulting from the downloading of any content by the Customer, the software used by the Customer to download the content, the Site or the server that provides access to it. In this regard, the Customer acknowledges that it is its responsibility to install appropriate anti-virus and security software on its computer hardware and any other device to protect them from any bugs, viruses or other programming routines of this nature that may be harmful.

The Customer acknowledges that they assume all risks associated with any content downloaded or otherwise obtained through the use of the Site and agrees that they are solely responsible for any damage to their computer system or loss of data resulting from the download of this content.

SOHA SAS is only required to deliver Items that comply with the contractual provisions. Items are considered to comply with the contractual provisions if the following conditions are met: (i) they must conform to the description and possess the characteristics set out on the Site; (ii) they must be suitable for the purposes for which items of this type are generally designed; (iii) they must meet the quality and resistance criteria that are generally accepted for items of the same type and which can reasonably be expected.

SOHA SAS cannot be held liable in the event of a breach of one of its contractual obligations resulting from a fortuitous event or a case of force majeure as defined by the case law of French courts and tribunals.

In particular, SOHA SAS will not be held responsible for any non-performance or delay in the performance of Orders, caused by events beyond its control (“Force Majeure Events”).

A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond the control of SOHA SAS and includes in particular, without limitation:

  • Strikes, factory closures;
  • War, invasion, terrorist attack or threat of terrorist attack, civil unrest or war, riot;
  • Disaster, natural disasters or epidemics;
  • Inability to use private or public means of transport due to strike, failure or accidents;
  • Inability to use public and private telecommunications networks;
  • The prince's actions.

All obligations of SOHA SAS and the Customer are suspended for the duration of the Force Majeure Event, without compensation, and the execution and delivery deadlines will be extended accordingly. SOHA SAS will endeavor, as far as possible, to find a solution allowing it to fulfill its contractual obligations despite the Force Majeure Event. If the Force Majeure Event continues for more than 3 (three) months, the transaction concerned may be terminated at the request of SOHA SAS or the Customer without compensation from either party. Failure to pay by the Customer cannot be justified by a Force Majeure Event.

CUSTOMER SERVICE

For any information or questions, to track an order, or to activate the warranty, the Customer must contact customer service by completing the contact form located on the “Contact” page of the Site or by e-mail at the following address sav@soha-collection.com

PROTECTION OF PERSONAL DATA

The Customer is informed and accepts that his/her personal data may be collected on the Site and used by SOHA SAS, which acts as data controller within the meaning of Law 78-17 of January 6, 1978 relating to Information Technology, Files and Liberties as amended on January 20, 2017 and as it will be amended by the General Data Protection Regulation (EU) 2016/679 dated April 27, 2016 (hereinafter the “Information Technology and Liberties Law”).

SOHA SAS is committed to protecting and ensuring the security and confidentiality of its Customers' personal data in accordance with the French Data Protection Act, in particular by taking all necessary precautions to prevent this data from being distorted, damaged or accessed by unauthorized third parties. It is specified that the Site is hosted by Shopify, which provides SOHA SAS with an online e-commerce platform for selling products and services and that the Customer's personal data is stored via data storage on a secure server protected by a firewall.

In the event of a personal data breach, SOHA SAS will notify the CNIL of the breach in question as soon as possible. If the personal data breach is likely to result in a high risk to a Client's rights and freedoms, SOHA SAS will inform the data subject of the personal data breach as soon as possible.

Customers' personal data may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the Data Protection Act, intervene and contribute directly to the management of Orders and for whom it is absolutely necessary to access the personal data provided by the Customer when creating and using their Account (identity, postal address, telephone number, email address). Subcontractors may only act on the instructions of SOHA SAS.

Personal data is also retained for security purposes, to comply with legal and regulatory obligations and to enable SOHA SAS to improve and personalize the services offered to Customers and to inform them of offers and commercial information related to the brand.

The Client's personal data is only kept for the period strictly necessary for the purposes set out above. In particular, the Client's personal data collected:

  • for the purposes of managing Orders and Customer relations and providing Customer information may not be kept beyond the period strictly necessary for managing the commercial relationship with the Customer;
  • for commercial prospecting purposes may be kept for a period of three years from the end of the commercial relationship with the Client.

The personal data of the non-customer prospect may be kept for a period of three years from their collection by SOHA SAS or from the last contact from the prospect.

If the Customer chooses a direct payment gateway to complete their Order, IONOS 1&1 stores their credit card data, which is encrypted through the PCI-DSS (Payment Card Industry Data Security Standard) data protection standard. Data relating to the purchase transaction is only stored for the time necessary to complete the purchase transaction and is deleted once the transaction is complete.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a collaborative effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by SOHA SAS and its service providers. For more information, the Customer is encouraged to read the IONOS 1&1 Terms of Use or Privacy Policy.

In accordance with the Data Protection Act, the Client has the right to access, rectify and object to personal data concerning him/her and the right to lodge a complaint with a supervisory authority, the right to limit processing, the right to erasure of data and the right to data portability (hereinafter the “Data Protection Rights”).

To exercise one or more of the Data Protection Rights, the Client must send a request by email or by post to the contact details below, indicating their surname, first name, email address and customer references:

SOHA SAS

Customer service : sav@soha-collection.com

Each request must be signed and accompanied by a photocopy of an identity document bearing the Client's signature and specify the reply address.

The response to the request made on the basis of one or more Data Protection Rights will be sent within 1 month of receipt of the request. SOHA SAS may retain data relating to identity documents, from the receipt of these documents, for one year for the exercise of the right of access and for three years for the exercise of the right of opposition.

The Customer can also access information concerning him/her and possibly make any necessary corrections directly on the Site by going to his/her account.

The Client may provide SOHA SAS with specific instructions in which he or she defines the manner in which he or she intends that the Data Protection Rights and Freedoms be exercised after his or her death in accordance with the Data Protection Act.

COMMERCIAL OFFERS AND NEWSLETTERS

SOHA SAS may send Customers information relating to Articles and commercial offers by mail, email, text message, telephone or via all web spaces managed by SOHA SAS on social networks, subject to prior acceptance.

The Client has the option at any time to object to these commercial prospecting mailings free of charge.

  • whether by mail or telephone, by making his request by means of an unambiguous declaration to the e-mail address contact@soha-collection.com
  • if by email, by clicking on the “unsubscribe” link at the bottom of each email; and
  • if via all web spaces managed by SOHA SAS on social networks, by unsubscribing from the SOHA page.

COOKIES

When consulting the Site, information relating to the Customers' browsing may be recorded in "cookie" files installed on their terminal (computer, tablet, smartphone).

These cookies are issued in order to facilitate navigation on the Site and make it possible to recognize the Customers' browser when they are connected to the Site.

Cookies are only installed after acceptance by the Customer, continuing to browse the Site constitutes acceptance.

Most browsers accept cookies automatically, but the Customer can choose at any time whether or not to accept cookies from their browser settings, often located in the "Tools" or "Preferences" menu of their browser.

Any settings implemented by the Client may negatively affect their user experience and parts of the Site may no longer be accessible in their entirety.

The Site uses computer applications from third parties, which allow the Client to share content from the Site with other people or to make known to these other people his opinion concerning content from the Site (social networks such as Facebook, Instagram, “Google+”, “Twitter”, etc.).

When the Customer visits a page of the Site containing a “Share” or “Like” button, their browser establishes a direct connection with the servers of the social network concerned. If they are connected to the social network while browsing, the application buttons allow them to link the pages viewed to their account. If they interact using the plug-ins, for example by clicking on the “Like” button or leaving a comment, the corresponding information will be transmitted to the social network concerned and published on their account. If the Customer does not want social networks to link the information collected through the Site to their account, they must log out of the social network concerned before visiting the Site.

SOHA SAS is in no way responsible for the content or operation of any social media, including those that may be linked to the Site. To understand how social media sites use information about the Customer's activities on our website and across the internet, the Customer is encouraged to read their respective terms of use and privacy policies.

INTELLECTUAL PROPERTY, DOMAIN NAME AND WEBSITE

The reproduction or representation, in whole or in part, of the pages, data and any other constituent element of the site www.sohacollection.com, by any process or medium whatsoever, without prior written authorization from SOHA SAS, is prohibited (with the exception of copies for private use and those made for press purposes) and constitutes an infringement punishable by the Intellectual Property Code, likely to incur the civil and/or criminal liability of its author.

The trademarks appearing on this website, in particular the “SOHA” trademarks, are registered trademarks of SOHA SAS. Any total or partial reproduction or use of these trademarks without the prior written authorization of their owner is prohibited.

SOHA SAS is the exclusive owner of all elements (models, illustrations, images, soundtracks, texts, logos, brands, etc.) constituting the Site.

It is therefore prohibited to reproduce in any form whatsoever, directly or indirectly, the elements referred to in the preceding paragraph, as well as to alter the trademarks, patents, names, acronyms, logos, colors, graphics or other signs appearing on the elements made available within the Site, and more generally to use or exploit these elements other than within the framework of the execution of these terms and conditions.

As such, the reproduction or use of all or part of these elements is only authorized for the exclusive purposes of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited.

PARTIAL DISABILITY

If one or more provisions of the T&Cs are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other provisions shall retain their full force and scope.

NON-WAIVER

No tolerance, inaction or inertia on the part of SOHA SAS may be interpreted as a waiver of its rights under the T&Cs.

APPLICABLE LAW – COMPETENT JURISDICTION

The T&Cs are subject to French law.

In the event of a dispute, the Client and SOHA SAS may resort to conventional mediation. In this regard, SOHA SAS informs the Client of the existence of alternative dispute resolution methods, such as mediation or arbitration.

The Customer may contact the dispute resolution platform set up online by the European Commission at the following address: http://ec.europa.eu/consumers/odr/.

Any dispute relating to the execution or termination of a sale, to the interpretation, execution or termination of these General Terms and Conditions shall be submitted, in the absence of an amicable agreement, to the legally competent courts.